Returns & Exchanges
We want you and your feline to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn apparel and accessories. If your order isn't the perfect fit for your wild lifestyle, our seamless return process has you covered.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the products are in brand-new condition.
Ship It Back
Print your prepaid shipping label provided by the portal and drop the package off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing